Software Implementation

CriticalControl offers organizations guidance and technical expertise to address information management challenges through analysis, design, and configuration of the necessary hardware and software components to support Enterprise Content Management solutions.

We are committed to customer satisfaction, and our implementations follow a phased delivery approach developed to ensure project success. The delivery process is based on thoroughly understanding our customer’s functional and technical requirements, and developing and executing a plan to meet those requirements.

Our project teams - including project management and change management as key considerations - have proven experience developing applications to assist customers in migrating data/documents to new imaging and/or document management systems, or integrating ECM systems to line of business applications.

Within our ECM practice, we deploy solutions at both the departmental and enterprise level, and work together with long-term industry partners to implement software projects based on:

With successful implementations in Government, Municipal, Legal, Manufacturing, Healthcare and the Education sectors we have become the trusted Enterprise Content Management service provider to numerous government agencies and businesses across Canada.  Our range of services includes:

• Project Management
• Change Management
• Implementation and Integration Services
• Software Upgrades and System Migration
• Administrator, Train-the-Trainer,  and End-User Training
• Annual or Incident-Based Support

To learn more about our ECM Software Implementation Services, please contact us.